Here are some emails received from some of our satisfied customers.
Hi Clayton
Thank you very much for your contact and excellent service. I'll be sure to purchase from you again when I need such items!
The calculator was a gift to my brother for his birthday. He's currently studying Maths and Physics at university. I'll be certain to pass on the
links you emailed me.
Thanks again, it's nice to know service like this still exists.
Many thanks,
Brendan.
Brendan Stark, HP 50G Graphing Calculator, Latrobe, Tasmania, July 14, 2010
Clayton,
Thanks a lot for your speedy service and emails. I am really impressed.
Cheers
Trav
Trav Stanley, HP 50G Graphing Calculator, Blackwater, Queensland, July 12, 2010
Hi Clayton,
Just a quick note to let you know that everything went well on our corporate event. Our clients were very surprised to receive their HEMA Navigators! Those in the ‘4WD know' were delighted! They put them to good use throughout the event and all managed to successfully complete the Navigation Challenge. A good thing that as it means they got lunch!
I'll be putting together a DVD of the event and will send you a copy once it is completed.
Thanks for all your help. Much appreciated!
Regards,
Jenny Davidson
Drive4 (www.drive4.com.au/), five Hema Navigators, driver instruction/corporate events, Sydney, July 1, 2010
Hi Clayton,
Just wanted to say thank you, the service was excellent and I will definitely recommend/pass on your business cards. Having run a business previously, i appreciate the attention to detail.
Regards
John Corcoran, HP 17BII Financial Calculator, Finance, Sydney, July 7, 2010
Gday Clayton,
Thank you very much for the GPS, it arrived yesterday afternoon. I am more than impressed with your prompt friendly service. You'll be my first port of call when I'm looking for Electrical devices in the future. Once again thank you.
Cheers
David Sole, Pliot, Garmin 96C Aviation GPS, Katherine, July 7, 2010
Hi Clayton,
Thank you for the prompt, courteous service I have received since ordering a Financial Calculator online. The delivery was on the day you specified.
I am quite impressed. Firstly, the price was very competitive and the courteous service was a pleasure, I would definitely recommend your online site, in fact, I already have.
I have been working in various "Customer Service" roles for over 40 years and very much appreciate GOOD customer service, when I find it. Great work
Regards,
Rhonda Allen, Finance, Sydney, HP 20B, July 6, 2010
Thanks Clayton for the Garmin Aero 500. The product is fantastic and I appreciate the outstanding service. I shall look forward to future purchases from you.
Kind Regards,
Capt Warren Hill (Qantas), Melbourne, Garmin Aera 500 aviation GPS, June 10, 2010
Hi Clayton, just letting you know I received my 12C today Platinum Post too awesome, even 15 years after starting in the finance industry this is still the most outstanding business tool available for quick calculations I am lost without it.Thank you so much for your expedience in the purchase and delivery, you obviously appreciate how lost you are when one breaks or goes missing. In my field it's like losing a PDA or mobile. We become so reliant.
Thank you again and look forward to doing business in the future.
Todd Buckmaster
Refund Home Loans, Gladstone/Rockhampton, HP 12C Platinum Financial Calculator, 9/6/10
Thank you Clayton for your prompt attention.
Living in a remote Cape York community sometimes makes things very difficult
to obtain quickly. You went to some trouble to get to the Post Office on a
Friday afternoon before the mail went. I was hoping I would receive my GPS
unit towards the end of the following week. Imagine my surprise when it
arrived in the mail plane the next Monday morning. Thanks to your efforts
it has arrived in three days. Good price, good service, GOOD WORK!
David Milson.
David Milson, Cape York, Hema Navigator, 4/6/10
Hi Clayton,
Thanks for the quick delivery. Looking forward to buying more from you in the future.
Regards,
Waclaw Pawtel
Waclaw Pawtel, Engineer, Perth, HP 35S Scientific Calculator, 14/5/10
Hi Clayton
The calculator has arrived this morning and is in good working
condition. That was very quick, I was only expecting it to arrive late
afternoon or tomorrow.
Thanks very much!
Regards
Coenraad
Coenraad Jacobsz, Engineer, Adelaide, HP 50G Graphing Calculator, 28/3/10
Thankyou very much Clayton!
Received a Garmin 495 from Handheld Systems. GREAT Price and very pleased with my purchase.
Postage was extremely fast! Packaging was very neat and secure. Customer communication was excellent which makes spending large amounts of money online a lot more comforting for the consumer!
5 Stars and will be back in the future!
Kind Regards,
Steve McAlpine, Pilot, Arnhem Land, Garmin 495 Aviation Handheld GPS, 09/03/2010
Thanks Clayton,
Received HP50g a few days ago now - great machine.
Commendations to you for making the whole experience an enjoyable one. You went to exceptional lengths (response emails and meet and greet phone call, fast turn-around) to build a great rapport and earn yourself huge weight in the word-of-mouth stakes.
Congratulations Clayton!
Kind regards,
Kris Allen, Engineer, Sydney, HP 50G Graphing Calculator, 28/2/10
Hey Clayton.
I just bought a 96C off you. Very, very happy with the service and the product. Will definitely let you know if I need anything else.
Regards,
Max Perkins, pilot, Arnhem Land, Garmin 96C Aviation GPS, 12/2/10
Exceptional service and a great price! Both calculators arrived within 24 hours of my order, just like last time. I'll be back again.
David Briggs, HP 35S and HP 50G, Technical Officer, Geelong, 28/1/10
Clayton your service is incredible. You have worked above and beyond to help me. Nothing was a problem and to assist someone when they work shiftwork is just unbelievable. I'm just so impressed with your service and attitude and your professional manner.
I will certainly recommend your company and intended to do further business with you in future.
With thanks
Ian Corbett, Hema Navigator, Garmin Oregon 550, Garmin Topo Australia DVD, Sydney, 17/1/10
Hi Clayton,
The calculator arrived today as promised. Also, I just wanted to thank you for your excellent communication, prompt delivery and great customer service.
Regards,
Attila
Attila Jackson, IT Infrastructure Architect, HP 10BII Financial Calculator, Sydney, 11/1/10
Cheers Clayton,
The GPS arrived yesterday, I am very happy with it. I'm also impressed with your website and service, I'll keep you in my favourites and pass the word around.
You have a merry xmas, hopefully you will be at home for it,
Len
Len Winkler, Garmin Aera 500 Aviation GPS, Brisbane, 22/12/09
Hi Clayton,
I picked it up Friday.
Thanks for all your help, I'll be recommending you to all my friends.
Have a Merry Christmas and happy new year.
Damien.
Damien Heath, Pilot, Garmin 196 Aviation GPS, Alice Springs, 15/12/09
Clayton,
Received HP35S last Wednesday: Thankyou for great product and service (and best price). Will recommend your company to others.
Regards,
Ian Lewis, Commercial and Contracts Manager, HP 35S scientific calculator, South Coast NSW, 13/11/09
Dear Clayton,
Thank you for dropping the calculator at home yesterday. Mate, you have gone beyond the call of duty - I am so grateful. Thanks also for refunding the shipping fee... again you have gone beyond what I would expect. Thank you so much - actually, your price is still the most competitive on the internet with the shipping fee included, but you have won over a loyal customer for a life time with your personal touch. Regards,
Vaidy Swaminathan, Melbourne, HP 35S scientific calculator, 11/11/09
Thanks Clayton. Received my Hema gps today. Thanks for your friendly service and prompt delivery. Thought it was a thing of the past. Keep it up, will certainly recommend you to any good friends.
Kind regards,
Tony
Tony Byrnes, Pilbarra, WA, Hema Navigator, 2/11/09
Thanks Clayton, really appreciate the service and response.
Regards,
Jeff.
JS, Finance, NSW South Coast, HP 17BII Financial Calculator, 28/10/09
My Hema Navigator has arrived. Thanks for the great service.
Bob Bowers, Gold Coast, Hema Navigator, Contirbutor 4WD Monthly, 27/10/09
Clayton, I have picked up my navigator, got it sitting up on the window sill here at work, can get 9 satellites from inside the building. Thanks. And will let you know how things go, I appreciate your customer service. Used it on the way home, great.............
Regards Kevin
Kevin Pritchard, Darwin, Hema Navigator, 16/10/09
Hi Clayton,
I received the GPS today. Thanks for the great service.
Kind regards,
Pete Cass
Peter Cass, Melbourne, 22/9/09, Garmin GPSMAP 76CSX (returning customer)
I received the GPS, thanks for the good service.
Cheers,
Pete
Peter Cass, Melbourne, 11/9/09, Garmin GPSMAP 96C Aviation GPS
Hi Clayton
Just wanted to thank you for the speedy processing of my order - I just received the calculator.
Regards
Grant Goodey, Engineer, Gold Coast, HP 50G calculator, 15/9/09
Hi Clayton,
It has been great to deal with you, twice now. I appreciate the professional, courteous and quick service leaving me with a very satisfied customer experience. Thanks again and I will Definitely recommend you to all my friends and colleagues!
Cheers,
Stavros Perrotis, Relationship Executive - CBA Corporate Bank, Sydney, NSW, 10/9/09, HP Financial Calculator 17bII; Panasonic TZ7 digital camera
Clayton,
Thanks for the prompt service re: the GPS, maps, and software I recently
bought. Hopefully tomorrow I will have a chance to really get into it -
I've been a bit busy getting the 80 series I bought up to scratch before
we go away in 10 days. I was about to throw out the box and only just
discovered the invoice and cards. Anyway, thanks again.
Mike.
Mike Oldfield, Brisbane, 10/9/9, Holux M1200 GPS, Hema Australia DVD, Oziexplorer
Hi Clayton
It did arrive today - Thanks so much you were right it is a last
minute fathers day present (it snuck up on us this year!).
Thanks again for the quick service and postage.
Regards
Charmain
Charmain Newman, Emerald Queensland, 4/9/9 VMS Touring 500 with iTopo and reversing camera,
Clayton,
Thank you very much for your business. My Calculator has been delivered. All in one piece. I will be using it
shortly. I use it mainly on my Survey Computations.
I will be visiting your website again soon, there may be some other items I need.
Thank you.
Nkomo Dlodlo, Surveyor, Regional Western Australia, 26/8/09, HP 35S Scientific Calculator
Thanks again Clayton, for all your help.
Mark Scmidt, Solicitor, Melbourne, 21/7/09, HP 17BII Financial Calculator
Received this morning - great service
Thanks!
Bryan Wiseman, Finance, Brisbane, 30/6/09, HP 10BII Financial Calculator
Fantastic, thanks for the great customer service! Has been a great shopping experience.
Richard Laugesen, Hydrologist, Newcastle, 22/6/09, HP 50G Graphing Calculator
Thanks Clayton - I really appreciate your service. Now when the wife tells me to get lost, I can ask her to pinpoint where that might be.
Russell Mengersen, Perth, 15/6/09, Hema Navigator
Thanks Clayton, it's a pleasure to do business with you.
Fei Yin, Sydney, 10/6/09, Financial Consultant, HP17BII Financial Calculator
Hi Clayton,
I confirm receipt of my goods. Thanks for your prompt service.
Definitely will recommend your site to future colleagues.
Rgds
Ross Tzolakis
Corporate Treasurer, Melbourne, 7/6/09, HP 12C Platinum Financial Calculator
I was so surprised to see such a high level of personal service when I purchased my calculator on-line. Your emails kept me well informed, and it arrived as you said it would. Thanks Clayton for such wonderful service, I will be telling everyone about you and your company.
Danielle
Danielle Vine, Sydney, 2/6/09, Financial Consultant, HP17BII financial calculator
Hi Clayton,
Order has been received, just took it out for a 100km round trip, its
working great.
Thanks again for your great customer service and with the many updates
and great communication you provided....give yourself a payrise!!
Simon
Simon Holz 27/5/09, Hema Navigator, Sydney
I would like to thank Handheld systems very much, I received my Garmin Colorado 300 GPS in perfect condition, very happy and very impressed with the excellent customer service. Would gladly recommend you to others, I look forward to more rewarding relationship with your organization.
Thanks again
Craig Madden 23/4/09 Garmin Colorado 300 GPS and Garmin Australian Topographical Map DVD, Hobart
Thank you, Clayton.
I appreciate your communication and speed of delivery. I hope to do
business with you again.
Regards,
Sharon.
Sharon Cheeseman, 9/4/09, Maths Coordinator, Rural High School, Western Australia. Thirty HP 10S calculators
Thanks so much for the effort you have gone to Clayton, I will sure be coming back to you in the future and will recommend you to any friends I hear are looking for items you sell.
You have an excellent web site. I'm sure I will be back at some stage.
Fantastic service! Both calculators arrived the day after I ordered them. I'll be sure to recommend your business if I know anyone who wants a HP calculator.
Hi. Thanks a lot for the quick delivery. Got it around 10am today.Great
service and great price.
Hi Clayton, I've just got the calculator. It's a very comfortable transaction. Thanks. Cheers, Grace
